Ritzo Puts You in Control of Your Play
Deposit limits, timeouts and self-exclusion, set up in minutes from your account settings.
Staying in Control on Ritzo
Last updated: August 27, 2026
Pokies and live tables are entertainment, not income. Ritzo gives every Australian player the tools to set their own pace, and clear paths to independent help if things stop feeling fun.
We built our account controls with one goal: make it easy to play within limits you choose yourself, before a session starts rather than after it's gone sideways. Every tool below sits in your account dashboard under Responsible Gambling Settings, and none of them require you to call support or explain yourself to anyone.
Deposit and Loss Limits
You can cap how much AUD leaves your bank account, card or crypto wallet on a daily, weekly or monthly basis. Once a deposit limit is reached, the cashier simply won't process further deposits until the period resets. Loss limits work the same way but track net losses across your session, not just what you put in, so a run of bad spins on pokies gets stopped even if you haven't hit your deposit cap yet.
- Set limits in AUD, adjustable from your account settings at any time
- Lowering a limit takes effect immediately
- Raising a limit is delayed, usually 24 to 48 hours, so a bad night can't override a decision made with a clear head
- Loss limits apply across pokies, live tables and any other game type in one balance
Timeouts and Self-Exclusion
If you need a break, a timeout locks your account for a set window, commonly 24 hours, 7 days or 30 days, without closing it permanently. Promotional emails pause too, so you're not tempted back early by a bonus offer. Every bonus reference on this site, including timeout-related promo pauses, carries the standard T&Cs apply condition.
Self-exclusion is the longer-term version. You can exclude yourself from Ritzo for a minimum period you choose, commonly 6 months, 12 months or longer, and reactivation isn't instant even once the period ends. We won't market to you during an active exclusion, and support staff are trained not to encourage a reversal. If you want a fresh start rather than a pause, self-exclusion is the right tool, not a timeout.
| Tool | Typical Duration | Reversible? |
|---|---|---|
| Deposit limit | Daily, weekly or monthly | Lower instantly, raise after 24-48 hrs |
| Loss limit | Daily, weekly or monthly | Lower instantly, raise after 24-48 hrs |
| Timeout | 24 hrs to 30 days | Account reopens automatically at expiry |
| Self-exclusion | 6 months or longer | No early reversal, review required at expiry |
Age Verification: 18+ Only
Ritzo is restricted to players aged 18 and over, in line with the standard applied across Australian gambling services. We verify identity and age during account registration and again before first withdrawal, using standard ID document checks. Accounts found to belong to anyone under 18 are closed immediately and any deposits are handled according to our terms. If you're setting up an account for someone else, don't, verification is tied to the individual, not the payment method.
Independent Help: Gambling Help Online
Our account tools are useful, but they're not a substitute for independent support. Gambling Help Online offers free, confidential counselling for anyone in Australia affected by gambling, whether that's your own play or someone else's. They're not affiliated with Ritzo or any casino operator, which is exactly why they're worth calling.
How ACMA Fits In
The Australian Communications and Media Authority (ACMA) regulates interactive gambling services within Australia under the Interactive Gambling Act. ACMA is not Ritzo's licensor. Ritzo operates as an offshore casino, and the specific licence details for the operating business are published in the site footer, worth checking if that matters to you before you deposit.
For related reading, see our Terms and Conditions for the full account rules, Payments for how AUD deposits and withdrawals work, and About Ritzo for background on how the site runs. If you're ready to set up limits from day one, register here and head straight to account settings.